Order Audio Processor Parts & Accessories Online: myMED-EL Shop

Looking for the quickest & easiest way for your patients to get spare parts and accessories for their audio processors? With the new myMED-EL Shop, your patients can order audio processor accessories and spare parts online—day or night, 7 days a week.

This user-friendly online shop makes it easy for your patients to buy replacement parts and accessories for their audio processor. Whether it’s WaterWear for SONNET or a spare coil cable for OPUS 2, the myMED-EL Shop has it covered.

The myMED-EL Shop is intended for recipients, so you’ll still use your current process for clinical orders. The benefits for you & your clinic are clear—now your patients easily find and order everything they need for their audio processor.

Saves time & effort
Simplified logistics
Direct-to-recipient ordering
No clinical resources needed
24/7 availability
Integrated MED-EL customer support

The myMED-EL Shop is available now for recipients in the US, UK, Australia, New Zealand, France, Italy, Spain, Belgium, Norway, and Austria, and we just added shops for Sweden, Denmark, and Brazil! You can find direct links to the shops below—keep reading to find out how to get your patients started!

Registering for myMED-EL Shop

Signing up for the myMED-EL Shop is simple. A recipient just needs to enter a few basic contact details to sign up and verify that they are a MED-EL recipient. Then the request is validated by MED-EL within 2 business days, and an account activation email is sent directly to the recipient.

That’s it—the account is ready to use!

Using myMED-EL Shop

The myMED-EL Shop is an intuitive, user-friendly online shopping experience. It’s optimized for desktop, tablet, and mobile phones, making it easy to shop at home or on the go.

The myMED-EL shop makes it easy to order spare parts and accessories for MED-EL audio processors.

What can recipients order through the myMED-EL Shop? There’s a full selection of spare parts and accessories for SONNET series, RONDO series, OPUS 2, and more.

WaterWear
Coil cables
Battery pack covers
Travel cases
Drying kits
Microphone covers
Audio adapter cables
Much, much more!

Secure checkout makes it easy for recipients to choose shipping options and pay with credit card.

Available Now

Right now, the myMED-EL Shop is available to recipients in the United States, the United Kingdom, Australia, New Zealand, France, Italy, Spain, Belgium, Norway, and Austria.